If you have any questions or would like to speak to a person instead of placing your order online feel free to call our customer service. One of our friendly staff members will gladly help answer any questions you have as well as take your order over the phone.
Retro Candy Online Contact Info
By Postal mail:
Retro Candy Online
c/o Jeff Havron
3526 10th. Ave
Kenosha, WI. 53140
262-652-1314 (between 9 a.m. and 5 p.m. CST)
By email: firstname.lastname@example.org
Welcome to Retro Candy Online. Many customers have asked how we got started in the candy business, so we thought we would share our story with everyone.
In 1995 we started out as a Mom and Pop video store with a small line of basic candy. Little by little, we were adding more and more candy. We ran across retro candy and decided to add a line of the old time candy to our store.
To be honest, I added it more for myself than my customers, as it reminded me of the candy I ate as a kid. Seeing all my favorite candies reminded me of my childhood days.
As soon as I got my allowance which was usually a quarter or two. I would hop on my bike and head to Ben Franklin. I could be in there for an hour trying to decide just which candy to buy. Some of my all time favorites were wacky wafers, marshmallow cones, peanut butter and banana kits. It seemed I always bought these along with some other treats. I would have a whole white paper bag full.
When our order of candy arrived I could hardly wait till we put it out on the shelf. I had to rip open a box of the marshmallow cones and eat one right away! They were just like I remembered them. When we put the Mary Janeís out I had a huge smile on my face, as those were my dadís favorites. Our kids thought I was nuts after all it was just candy, at the time our boys were 8 and 12 years old.
Well everyone loved the candy not only the adults as it reminded them of their youth. The kids loved it too, as it was all new to them. As word of mouth spread we were selling more and more candy; customers were coming in just to buy candy, not to rent videos. We expanded the candy line with one whole corner of our video store turning into a candy store. We even had an old time ringer washer and filled it full of penny candy, of course many customers thought they were samples, but that was ok.
We heard so many great stories of childhood memories accompanied by smiles and laughter. Before long, customers were asking to buy their favorite candy by the box or case. They wanted to share a piece of the past with family and friends. Before long we were known as the neighborhood candy store.
My kids were still amazed at how something as simple as candy made all these grown ups so happy. We explained to them that right now they are young and canít wait to grow up! As an adult facing everyday pressures of a house, job, kids, and bills, they would do anything for a piece of their past. Back then times seemed so much simpler and happier. Like any kid, they just rolled their eyes and walked away.
Due to the success of the retro candy in 2001, we decided to close the video store and just sell candy. At that time we were selling more candy than renting videos. We thought, "Why not be the whole world's neighborhood candy store.
Not long ago I overheard our sons, who are now 20 and 24 talking about when they were little. They used to hop a bus with grandma and go downtown to Woolworthís Dime Store. They would always get either a soda pop or a milk shake with the metal cups and get to pick out some candy. Continuing their walk down memory lane, our famous camping trip came up where they discovered candy cigarettes. We had to buy every pack the store there had before we came home. Their next journey was to Wisconsin Dells where they bought rock candy suckers, cow tales and wax bottles. The subject then changed to the time they went on a bike ride and our youngest somehow steered his bike into the side of a building. They both laughed and said, "Those were good times."
As they were reminiscing about their favorite childhood memories, I just smiled. They didnít have a clue, but now they know what nostalgia is all about.
We hope that looking through our candy store has brought back some of your favorite childhood memories and have given you a few smiles.
We accept the following credit cards: American Express, MasterCard, Visa, Pay pal and Debit Cards. Orders are only accepted when the billing information matches the shipping information.If you would like to ship to someone else that is fine, just fill in the billing and shipping addresses.
If you donít want to use a credit card we also take money orders or cashiers checks. At this time we do not accept personal checks or C. O. D. orders.
SHOP SECURE AT RETRO CANDY ONLINE:
All purchases at Retro Candy Online are handled with Yahoo! Stores industry-standard SSL (Secure Socket Layer) encryption. SSL encryption is a method for scrambling your credit card number to help prevent it from being intercepted and used by someone else. Your credit card information is encrypted when you send it with your order or transmitted to Retro Candy Online. Shop with confidence at Retro Candy Online and Yahoo! Stores.
If you still do not want to order online with your credit card information, that's fine just call us and place your order over the phone.
Sales tax is only collected on orders place in Wisconsin.
The sales tax of 5.5% will automaticly be added when you place your order.
Before returning your order please be sure to call us or returns will be denied.
All orders returned must be accompanied with your invoice, if you no longer have
your invoice please provide the following information.
We can customize your orders to your personalize needs, however once the order process as begun these orders may not be cancelled or returned as they are for your specific needs.
Contact name, address and phone number, reason for returning your product and your credit card number so we can credit your card. Shipping fees are not refundable. All orders must be shipped back by either UPS or FEDEX so they are traceable. There is also a 25 % of your total order for a restocking fee.
Sorry we are unable to give a refund on orders due to melting. Please see our shipping policies.
We package every order with care to make sure it arrives to you in excellent condition. If for some reason your package arrives damaged, you will have to file a claim with the carrier. Once you package leaves our facilities it is out of our control. Rest assured that we will do everything in our power to assist you in handling this matter.
Credit Card Disputes
If you see a charge on your credit card statement from us and you donít recognize it, please give us a call first.
Many of times when customers order they forget the name of the company the purchased from or what they purchased. We can quickly look up your order and let you know what you ordered and when.. If you go to your credit card company first they will automatically charge us 25.00 plus the amount of the charge. Then we will have to charge your credit card again.
Retro Candy Online has taken every reasonable effort to ensure
the accuracy of content provided on this website. We make no warranty, express, implied, or otherwise
with respect to accuracy or safety of any items or information
contained within this website, including, but not limited
to price, representation, specification, or potential hazard of any item. Please see package for nutrition and allergy information.
ALL PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT
NOTICE. Let us know if you would like to be notified when stock becomes available. Or if an item is currently not available, check back later. Items made orderable as they become available. Our policies may at any time change as conditions warrant.