If you have any questions or would like to speak to a person instead of placing your order online feel free to call our customer service. One of our friendly staff members will gladly help answer any questions you have as well as take your order over the phone.
3526 10th. Ave
Kenosha, WI. 53140
262-652-1314 (between 9 a.m. and 5 p.m. CST)
We accept the following credit cards: American Express, MasterCard, Visa, Pay pal and Debit Cards. Orders are only accepted when the billing information matches the shipping information.If you would like to ship to someone else that is fine, just fill in the billing and shipping addresses.
If you donít want to use a credit card we also take money orders or cashiers checks. At this time we do not accept personal checks or C. O. D. orders.
SHOP SECURE AT RETRO CANDY ONLINE:
All purchases at Retro Candy Online are handled with Yahoo! Stores industry-standard SSL (Secure Socket Layer) encryption. SSL encryption is a method for scrambling your credit card number to help prevent it from being intercepted and used by someone else. Your credit card information is encrypted when you send it with your order or transmitted to Retro Candy Online. Shop with confidence at Retro Candy Online and Yahoo! Stores.
If you still do not want to order online with your credit card information, that's fine just call us and place your order over the phone.
Sales tax is only collected on orders place in Wisconsin.
The sales tax of 5.5% will automaticly be added when you place your order.
Retro Candy Online has a 7 day return policy. If for some reason you are unsatisfied with your order call us and we will to our best to make you happy. Only unopened boxes
of candy can be returned do to our health laws and FDA regulations.
Before returning your order please be sure to call us or returns will be denied.
All orders returned must be accompanied with your invoice, if you no longer have
your invoice please provide the following information.
We can customize your orders to your personalize needs, however once the order process as begun these orders may not be cancelled or returned as they are for your specific needs.
Contact name, address and phone number, reason for returning your product and your credit card number so we can credit your card. Shipping fees are not refundable. All orders must be shipped back by either UPS or FEDEX so they are traceable. There is also a 25 % of your total order for a restocking fee.
Sorry we are unable to give a refund on orders due to melting. Please see our shipping policies.
We package every order with care to make sure it arrives to you in excellent condition. If for some reason your package arrives damaged, you will have to file a claim with the carrier. Once you package leaves our facilities it is out of our control. Rest assured that we will do everything in our power to assist you in handling this matter.
Credit Card Disputes
If you see a charge on your credit card statement from us and you donít recognize it, please give us a call first.
Many of times when customers order they forget the name of the company the purchased from or what they purchased. We can quickly look up your order and let you know what you ordered and when.. If you go to your credit card company first they will automatically charge us 25.00 plus the amount of the charge. Then we will have to charge your credit card again.
Retro Candy Online has taken every reasonable effort to ensure
the accuracy of content provided on this website. We make no warranty, express, implied, or otherwise
with respect to accuracy or safety of any items or information
contained within this website, including, but not limited
to price, representation, specification, or potential hazard of any item. Please see package for nutrition and allergy information.
ALL PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT
NOTICE. Let us know if you would like to be notified when stock becomes available. Or if an item is currently not available, check back later. Items made orderable as they become available. Our policies may at any time change as conditions warrant.