Shipping Policies & Rates

Warm weather is approaching fast please keep that in mind when selecting your shipping options to warmer climates.

We do offer next day and second day air to help keep your candy from melting. We also recommend adding one or two cold packs per melt able candies. Cold Packs are available for purchase for just $2.00.

The choice will be yours; however we will not be responsible for any items melting.

PLEASE NOTE THAT ALL ORDERS ARE SHIPPED USING FEDEX or US POSTAL SERVICE.

Shipping Questions

1 - How soon will my order ship ?

Orders are usually shipped within 2 – 3 business days. From time to time we run into a product availability problem. If a problem occurs and your order will be delayed we will contact you either by email or phone.

2 - How long will it take me to get my order ?

Depending on your location you will receive your order within 3 – 10 business days.

3 - Do you ship to military bases?

Yes we can ship to APO’s and FPO’s. These orders will have to be shipped USPS and can not qualify for our flat rate shipping special. Once we receive your order we will calculate the fees published on the USPS website.Once the shipping fees are determined, we will email you back and let you know what the fees are.

4 - Can I place an order and have it shipped to someplace other then the billing address?

Sure no problem. All we ask is that you indicate on the order form the shipping and billing addresses also if you are having this shipped to a business please include the business name.

5 – Do you ship to PO Boxes?

No we are sorry, we do not ship to PO Boxes. As the post office does not except deliveries from shipping carriers other then the post office.

6 – Will I be notified when my order is shipped?

Yes we will send you an email confirmation providing you with the carrier and the tracking number. If for some reason you don’t get the email feel free to contact us and we can provide you with that information.

7 – How do you ship my order?

We ship orders in numerous ways. We will select which method to ship that will get your order to you the quickest way possible. It may come UPS, FEDEX, or DHL. You will be notified which method we used when you receive you tracking number.

8 - Can I pay for my order with a check ?

No we are sorry, we to not except checks. You may pay for your order with American Express, Master Card, Visa or Pay Pal. From time to time we can take Money orders. Money orders need to be as follows payable to:

Melody Havron

3526 10 Ave

Kenosha,WI

53140

Please call if you have any questions 262-652-1314.

9 – How much will shipping cost?

Shipping fees are determined by the weight of the package. We offer ground, second day air, next day air shipping and of course our flat rate special.

10 - What is Air shipping methods?

A: Air shipping methods are either next day air or second day air. Which means you will get your order quicker then the usual 3 - 10 depending on your location. Please keep in mind that it takes a day or so to process you order and FEDEX only delivers Monday - Friday not on the weekends. Orders placed on Friday, Saturday or Sundays will not ship until Tuesday of the following week.

11– Can anyone use the flat rate shipping special?

The flat rate shipping special is only available for orders shipping to the lower 48 states excluding wholesale and bulk orders, these must be shipped standard ground. Any orders shipping to HI, AK, Puerto Rico, military bases and international orders must be shipped via USPS. You will be emailed the updated shipping fees for your approval before shipping.

12 - Once an order is shipped it is out of our hands. If you feel the need to cancel the order you will have to wait until it is delivered then return it back to us. The shipping fees to you and back to us are your responsibility. Once again please keep in mind that there can be weather related delays that we have no control of.

13 - All orders returned or canceled once processed are subject to a 20 % restocking fee.

14 – What is the flat rate shipping rates? See chart below.